Welcome New Tenant Clients

We’re looking forward to having you as a client!

Our goal is to meet or exceed your expectations, so you have a wonderful home experience and stay for several years.

To provide you the best service possible, we’re setup by Departments that specialize in specific areas of service. So, instead of having just a traditional single-point of contact property manager, you have a staff you can look to for assistance.

Please make sure you go back to the Tenants page and familiarize yourself with each of the service buttons. We’ve designed our website so you can easily understand how we operate, because we want to have a great, stress-free relationship with you.

To make your stay with us as pleasant as possible, please click on the following button that corresponds to whether you just moved into one of our homes or the management of your current home was transferred to us:

New MoveIn

Thank you for choosing to become a valued client of Logical Property Management!

We’re committed to providing you a wonderful home experience and look forward to hosting you as a valued client for as long as you decide to rent – be sure to inquire about our anniversary gifts!

To make your stay with us as pleasant as possible, we highly recommend you review the service buttons on the Tenant page as to what you can expect from us. In addition, we’ve summarized some of the most important information here:

Tenant Portal

To provide our tenant clients with the best experience possible we use an online Tenant Portal to track communications, outstanding balances, enter & track repair requests, and view documents & invoices.  This system will alert you when something new is posted so you can log in to address it.

Please note that we prefer most communication via the portal or email as it better holds our staff accountable. 

Utilities

Please make sure you transfer both electric & gas services to your name promptly, to avoid service interruptions.

Unless you have a Water Affidavit, we receive & pay all water bills and then bill you for any balance due. 

When we receive a water bill for your home, we will post a scanned copy to your portal and enter the amount on your rent ledger (also viewable on your portal). You will receive an email alert when we do this.

If you’d like to pay your water bill directly to the city, you MUST execute a Water Affidavit with them and provide us with acceptable proof from the city.

Repairs

To make sure we can promptly respond to a repair issue, we require that all non-emergency repairs be requested either by letter, email or preferably via your Tenant Portal Maintenance Request.  We do this to make sure we have an accurate record of your request.  The system also automatically reminds us, so we don’t forget about your request!

Please do not contact a ServiceTech that previously repaired something, unless we specifically tell you to do so. Our ServiceTechs are instructed to politely direct such requests to our office.

Rent Due Date

Your rent is due the first of every month. We typically allow a revocable 5-day Grace Period to cover unexpected delays in receiving your rent by the due day, after which our system automatically adds a late fee.  Please do not abuse this privilege.  If you mail your rent, we reference the postmarked date from the US Postal Service to determine the date we receive your rent payment.

Important: If you use your bank’s online bill pay feature, please review with your bank the timeline from when you initiate your payment request, when the money is taken from your account, and when it is actually sent to us.

Lastly, please note that our contract with the owner of your home requires us to mail out a 7 Day Notice called a “Demand for Possession NonPayment of Rent”, if we have not received your rent as required by your lease.  If you receive one of these notices, please do not panic!  Contact us to let us know when you sent the rent, how you sent it, or to let us know why you haven’t sent it.  Often your rent and the notice cross paths in the mail and all is well.

Rent Payment Options

We offer several options to pay rent, water bills, etc. Please choose the one that is easiest for you from the list below:

ePay on Your Portal: The fastest way for a payment to be credited to your account. You can pay each time or set up a recurring payment.  Go to your “My Account” tab and click on the orange “Make Payment” or “Auto ePayments” button.
(There is no transaction charge for this payment method.)

Direct Bank Deposit: You can make deposits to our account #238616295 at any Chase Bank branch. You can search for branch locations here: https://locator.chase.com/. NOTE: please be sure your deposit clearly identifies it is from you by putting your name & address on the deposit slip or writing your name & address on your deposit receipt and sending to us.
(There is a $3.00 charge per transaction.)

PayPal: If you wish to pay via credit or debit card, please use the PayPal button on our website Tenant page.  We don’t recommend this as you will be responsible for the PayPal fees which can be up to 4% of the payment amount! (There is a $3.00 charge per transaction.)

Via Mail: you can send your rent via traditional mail to us at:
PO Box 151 Birmingham, MI 48012
(There is a $10.00 charge per transaction.)

For the safety of our staff, we do not pick up rent or accept rent payments at our office.

Lead-Based Paint Pamphlet

We’ve uploaded the federally required pamphlet to your portal. Please review it at your leisure.

Communication

We strive to communicate effectively with our Tenant Clients and use many automated alerts to do so.  We also send emails and make phone calls when we can.  Please keep in mind though, that no one is perfect, including us, so be open-minded about working with us to solve issues that arise. 

Management Transferred

The Management of your home has recently been transferred to us. To make sure we have accurate information about you and your lease, please click on the “Confirm Your Lease Information” button at the bottom of this screen and complete the questions.

We’d like to make this transfer as smooth and stress-free as possible, so we highly recommend you review the service buttons on the Tenant page as to what you can expect from us. In addition, we’ve summarized some of the most important information here:

Tenant Portal

To provide our tenant clients with the best experience possible we use an online Tenant Portal to track communications, outstanding balances, enter & track repair requests, and view documents & invoices.  This system will alert you when something new is posted so you can log in to address it.

Please note that we prefer most communication via the portal or email as it better holds our staff accountable. 

Water Bills

Unless you have a Water Affidavit, we receive & pay all water bills and then bill you for any balance due. 

If you were receiving & paying your water bill directly to the city, we will be having the water bill sent to us instead.

When we receive a water bill for your home, we will post a scanned copy to your portal and enter the amount on your rent ledger (also viewable on your portal). You will receive an email alert when we do this.

If you’d like to pay your water bill directly to the city, you MUST execute a Water Affidavit with them and provide us with acceptable proof from the city.

Repairs

To make sure we can promptly respond to a repair issue, we require that all non-emergency repairs be requested either by letter, email or preferably via your Tenant Portal Maintenance Request.  We do this to make sure we have an accurate record of your request.  The system also automatically reminds us, so we don’t forget about your request! 
Please do not contact a ServiceTech that previously repaired something, unless we specifically tell you to do so. Our ServiceTechs are instructed to politely direct such requests to our office.

Rent Due Date

Please note that your rent must be received by the due date of your lease or our system automatically adds a late fee. W typically allow a revocable 5-day Grace Period to cover unexpected delays in receiving your rent by the due day.  Please do not abuse this privilege.  If you mail your rent, we reference the postmarked date from the US Postal Service to determine the date we receive your rent payment. 

Important: If you use your bank’s online bill pay feature, please review with your bank the timeline from when you initiate your payment request, when the money is taken from your account, and when it is actually sent to us. 

Lastly, please note that our contract with the owner of your home requires us to mail out a 7 Day Notice called a “Demand for Possession NonPayment of Rent”, if we have not received your rent as required by your lease.  If you receive one of these notices, please do not panic!  Contact us to let us know when you sent the rent, how you sent it, or to let us know why you haven’t sent it.  Often your rent and the notice cross paths in the mail and all is well. 

Rent Payment Options

We offer several options to pay rent, water bills, etc. Please choose the one that is easiest for you from the list below:

ePay on Your Portal: The fastest way for a payment to be credited to your account. You can pay each time or set up a recurring payment.  Go to your “My Account” tab and click on the orange “Make Payment” or “Auto ePayments” button.
(There is no transaction charge for this payment method.)

Direct Bank Deposit: You can make deposits to our account #238616295 at any Chase Bank branch. You can search for branch locations here: https://locator.chase.com/. NOTE: please be sure your deposit clearly identifies it is from you by putting your name & address on the deposit slip or writing your name & address on your deposit receipt and sending to us.
(There is a $3.00 charge per transaction.)

PayPal: If you wish to pay via credit or debit card, please use the PayPal button on our website Tenant page.  We don’t recommend this as you will be responsible for the PayPal fees which can be up to 4% of the payment amount! (There is a $3.00 charge per transaction.)

Via Mail: you can send your rent via traditional mail to us at:
PO Box 151 Birmingham, MI 48012
(There is a $10.00 charge per transaction.)

For the safety of our staff, we do not pick up rent or accept rent payments at our office.

Communication

We strive to communicate effectively with our Tenant Clients and use many automated alerts to do so.  We also send emails and make phone calls when we can.  Please keep in mind though, that no one is perfect, including us, so be open-minded about working with us to solve issues that arise. 

One last request, we’d like to make sure we have all the correct information about you and your lease.
So, please click on the button below and complete the questions.